Well-Being @ SST

Well-Being · SST

You don't have to carry it alone.

Every student deserves to feel heard, supported, and safe. Here's the support that's around you at SST — and how it all fits together.

Counsellors, peer support and faculty all work together at SST so help feels accessible and judgement-free, whichever door you walk through first. No single person carries the whole picture — and no single person has to. Below is a quick look at who's part of it, and what each of them can offer you.

Counsellor

Structured, confidential one-on-one sessions with Ms. Ishika Mehta, for ongoing or more serious concerns.

Peer Support (ERs)

Emotional Responders — fellow students trained to be your warm first point of contact. No appointment. No judgement.

Faculty

Teachers equipped with Psychological First Aid to notice distress, listen calmly, and connect you onward.

Before we begin

Let's clear up a few myths

A few ideas that stop people from reaching out — and why they're not true.

Myth: "This is only for people with serious mental illness."
Fact: Support helps with a wide range of things — stress, overthinking, relationship issues, burnout, and more. You don't have to hit rock bottom to reach out.
Myth: "If I reach out, it means I'm weak."
Fact: Asking for support is a sign of self-awareness and courage — not weakness.
Myth: "Talking won't change anything."
Fact: Talking helps you understand your own patterns, reduces emotional load, and even just being heard can be healing.
Myth: "Needing support means something is wrong with me."
Fact: Mental health struggles are human. Like physical health, emotional wellbeing fluctuates — and support helps restore balance.

Next: meet the peer-support layer

“An ER is a fellow student trained to listen first — not to fix, diagnose, or judge, but to help you feel less alone with whatever you're carrying.”

This year, a group of students at SST have been trained as Emotional Responders (ERs) — a peer-support layer that sits alongside our counselling services. They're students you already share hallways, classes, and hostels with, trained to notice when someone's struggling, respond calmly, and connect them to the right kind of help.

ERs aren't therapists and they don't replace professional care. Think of them as the first, most reachable step — someone nearby who can sit with you, help you name what you're feeling, and walk with you toward whatever comes next, whether that's a friend, a breathing exercise, or a session with the counsellor.

The people behind it

Meet the Emotional Responders

12 trained students, ready to be your first point of contact — say hello whenever you see them around campus.

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Know the difference

Emotional Responder vs. Counsellor

Both matter, and they work together — but they play different roles. Here's how to tell which one to reach for.

Peer Support

Emotional Responder

  • ✦A fellow student, trained in peer listening and Psychological First Aid (PFA) basics.
  • ✦Your first, easiest-to-reach point of contact — no appointment needed.
  • ✦Great for everyday stress, a rough week, or just needing someone to sit with you.
  • ✦Listens without judgement, helps you name what you're feeling, and helps you figure out your next step.
  • ✦Not trained to diagnose or treat — and will help you get to a professional if that's what's needed.
  • ✦Keeps what you share private, except where your safety (or someone else's) is at risk.
Professional Support

Counsellor

  • ✦A licensed mental health professional trained in clinical counselling.
  • ✦Offers structured, confidential one-on-one sessions by appointment.
  • ✦Best for ongoing support, diagnosis-adjacent concerns, or when things have been heavy for a while.
  • ✦Can support you through more serious or complex mental health concerns, including urgent situations.
  • ✦ERs can help you take this step if reaching out on your own feels hard.

How are you feeling right now?

No matter how you feel, you're welcome here.

What might be weighing on you

Common Stressors

College brings a lot of change at once — feeling uncertain or overwhelmed sometimes is a normal part of it, not a sign something is wrong with you. Browse by what stage you're in — scroll sideways within each row.

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Admission & Joining Formalities

Anxiety about a new environment and uncertainty about what's expected of you.

Try this: Give yourself permission to not have it figured out in week one — everyone is finding their footing.

Hostel & Room Allocation

Worry about roommates, accommodation, and separation from friends back home.

Try this: A shared meal or corridor chat can turn a stranger into a familiar face fast.

Homesickness

Missing home more than expected, feeling emotional, or wishing you were back there.

Try this: Keep one small routine from home, and set a regular time to check in with family.

Feeling Lost / Not Belonging

Feeling unsure where you fit in, like everyone else has already settled in.

Try this: The environment isn't your enemy, it's just new. Try one small connection this week — a club, a corridor chat, a shared meal.

Tools that actually help

Resources for Tough Days

Whatever stressor brought you here, these six simple, physical strategies can help bring you back to calm — try one, or a few, whenever things feel like too much.

Slow your breathing

In for 4 counts, hold for 4, out for 4, hold for 4. Repeat a few rounds — or use the guided tool further down this page.

Notice around you

5 things you see, 4 you feel, 3 you hear, 2 you smell, 1 you taste.

Cool your body

Splash cold water on your face, or hold something cold for a minute.

Ground yourself

Feel your feet on the ground beneath you. Notice the weight, the contact, the stillness.

Move

Take a short walk outside to change the environment and release tension.

Stay connected

Reach out to, and stay around, someone you trust — an ER, a friend, or family.

Worth understanding better

Depression, Anxiety, Panic Attacks & Burnout

These are some of the most common things students carry silently. Knowing what they can look like makes it easier to recognise in yourself or someone else — and easier to ask for help.

Mood

Depression

Clinically, this refers to Major Depressive Disorder or a Depressive Episode — a diagnosis made only by a qualified mental health professional, not something to self-label or diagnose in a friend.

Symptoms clinicians look for
  • Depressed mood, or a marked loss of interest/pleasure in most activities, most of the day, nearly every day
  • A significant, unintended change in appetite or weight
  • Sleeping much more, or much less, than usual
  • Being visibly slowed down, or restless and agitated, in a way others notice
  • Persistent fatigue or loss of energy
  • Feelings of worthlessness, or excessive or inappropriate guilt
  • Reduced ability to think, concentrate, or make decisions
  • Recurrent thoughts of death, or of suicide
A clinical diagnosis requires several of these, present most of the day nearly every day, for at least two weeks — and it can only be made by a qualified professional. This list is meant to build awareness, not to self-diagnose or label someone else. If any of it feels familiar, talk to an ER or Ms. Ishika Mehta — you don't need a diagnosis to ask for support.
Ongoing worry

Anxiety

Feeling overwhelmed or constantly on edge, even when nothing's obviously “wrong.”

What it might look like
  • Racing or repetitive worried thoughts
  • Restlessness, tension, trouble sitting still
  • Muscle tension, rapid heartbeat, stomach knots
  • Avoiding situations that make you anxious
  • Trouble sleeping because your mind won't switch off
Grounding and breathing help in the moment (try the tool below). If worry feels constant and hard to control, that's worth bringing to an ER or the counsellor.
Sudden & intense

Panic Attacks

A sudden wave of intense fear that peaks within minutes — frightening, but not dangerous, and it does pass.

What it might look like
  • Racing heart, chest tightness, shortness of breath
  • Dizziness, shaking, sweating, tingling
  • A sudden fear of losing control or “something terrible happening”
  • Usually peaks within 10 minutes and eases within 20–30
breathe
In the moment: sit down, hold something cold, and try the 5-4-3-2-1 technique — 5 things you see, 4 you feel, 3 you hear, 2 you smell, 1 you taste. If it's a first-ever episode or chest pain is severe, get it checked medically to be safe.
Running on empty

Burnout

When ongoing academic or personal pressure leaves you emotionally and physically drained.

What it might look like
  • Feeling exhausted even after resting
  • Growing cynical or detached about college/work
  • Dragging through tasks that used to feel manageable
  • A shrinking sense of accomplishment, even when you're doing okay
Burnout usually needs rest and boundaries, not more effort. Talk to an ER about what's realistically on your plate right now.

Something to work through on your own time

Worksheets & Tools

Printable, downloadable worksheets you can use on your own, with an ER, or with the counsellor. Tap any one to download it.

General Well-Being

A quick 2-page overview: common transition stressors, calming strategies, and a fillable "tough days" plan

Navigating Changes

Time Management & Motivation

Emotional Regulation & Mindfulness

Supporting someone else

If you notice someone struggling

Here's how students and parents can each help — in the way that fits their role.

For Students

  1. Notice — withdrawing, mood or behaviour changes, skipping classes/meals, talk of hopelessness.
  2. Pick your moment — somewhere private and low-pressure, not in front of a group or right before class.
  3. Reach out privately — “Hey, I've noticed you've seemed off lately, I'm here if you want to talk.”
  4. Listen, don't fix — you don't need advice or the right words, just presence.
  5. Avoid comparisons or minimizing — “others have it worse” or “just relax” tends to shut people down, even when well-meant.
  6. Don't promise total secrecy — if you're worried about their safety, it's okay to involve someone else.
  7. Point them toward support — an ER, the counsellor, or a helpline. Offer to go with them.
  8. Check in again later — one conversation is rarely the end of it. A follow-up “how are you doing since we talked?” matters.
  9. Respect their pace — they might not be ready to act on your suggestion right away, and that's okay.
  10. Look after yourself too — supporting a friend can be heavy. Talk to an ER if it's weighing on you.

For Parents

  1. Notice changes — withdrawal, irritability, sleep or appetite shifts, sudden disinterest in things they loved.
  2. Ask gently, without minimizing — avoid “it's just college stress,” try “you've seemed different lately, want to talk?”
  3. Listen more than you advise — resist jumping straight to solutions or academics.
  4. Stay calm — a big reaction can make them shut down or hide things next time.
  5. Separate the person from the performance — reassure them your support isn't conditional on grades or outcomes.
  6. Normalise seeking help — talk about mental health support the same way you'd talk about seeing a doctor for a physical illness.
  7. Encourage professional support gently, and offer to help them find it rather than insisting.
  8. Respect their privacy where you can — trust builds when they feel some conversations can stay between them and their ER or counsellor.
  9. Stay in the loop, not in control — check in regularly without making every call about grades or plans.
  10. Take care of your own worry too — it's okay to reach out to the counsellor yourself if you're unsure how to help.
  11. If they mention hopelessness or self-harm, contact SST's counsellor immediately — don't wait it out.

For faculty

Psychological First Aid — A Guide for Faculty

What to do when a student reaches out to you in distress. You're not expected to be a therapist — PFA is a simple, bounded framework: Look, Listen, Link. It has a clear beginning (noticing distress), a clear middle (listening and helping the student stabilise), and a clear end (connecting them onward, or simply resuming your day).

1. Look

Check for safety, urgent needs, and signs of serious distress before you engage.

2. Listen

Make contact without pressure. Ask about their needs. Help them feel calm, without rushing to fix anything.

3. Link

Help them access basic needs, give information carefully, and connect them onward with consent.

Full Guide

Includes do's and don'ts, grounding tools, and how to refer a student onward

This matters — and it's okay to talk about it

Suicide Prevention

Suicide is preventable, and talking about it openly saves lives rather than putting the idea in someone's head. India's Mental Healthcare Act (2017) also decriminalised attempting suicide — someone in crisis needs support, not punishment. If you're worried about yourself or someone else, please use the steps and numbers below.

Myths & Facts

Myth: “Asking about it plants the idea.”
Fact: Asking directly and calmly does not increase risk — it opens the door for someone to talk, often for the first time.
Myth: “People who talk about it won't actually do it.”
Fact: Most people who die by suicide showed some warning sign or talked about it beforehand. Always take it seriously.

Warning signs to watch for

  • Talking about wanting to die or being a burden
  • Expressing hopelessness or being trapped
  • Withdrawing from friends and activities
  • Giving away belongings or saying goodbye
  • Sudden calm after a period of deep low mood
  • Increased substance use or reckless behaviour

What to do — the QPR approach

A simple way to respond if you're worried about someone: Question, Persuade, Refer. This sits alongside the Look, Listen, Link approach used for Psychological First Aid (PFA) more broadly.

Q

Question

Ask directly and calmly: “Are you thinking about suicide?” Being direct doesn't plant the idea — it shows you're willing to hear the answer.

P

Persuade

Listen without arguing, judging, or minimizing. Gently persuade them to accept help: “Will you come with me to talk to someone?”

R

Refer

Don't leave them alone. Connect them to an ER, Ms. Ishika Mehta, or a helpline — and stay with them until they're safely supported.

If someone is in immediate danger

1

Stay with them.. Don't leave them alone, even briefly.

2

Ask directly if they're thinking about suicide or have a plan..

3

Remove access to immediate means if it's safe for you to do so..

4

Don't promise secrecy — their safety comes before keeping a secret..

5

Get them to help immediately — call/message Ms.. Ishika Mehta or an ER, or call a helpline together.

6

In a life-threatening emergency, call 112 or get to the nearest hospital right away..

My guide for tough days

Take a minute to fill this. Having a plan helps make difficult days more manageable.

Your first call: Ms. Ishika Mehta

SST's Mental Health Counsellor — reach out directly, any time you're worried about yourself or someone else

Email Ms. Ishika Mehta
Email the Counsellor
Or reach any Emotional Responder
Email: emotionalresponder@sst.scaler.com